Terms & Conditions

Bay Berry Bliss LLC Terms & Conditions

  1. Information about Bay Berry Bliss LLC & using our Online Shop
    1. Welcome to our online shop. This online shop and the website at bayberrybliss.com (our website) from which it operates, is owned and operated by Bay Berry Bliss LLC.
    2. This page and any documents referred to on it tell you the terms and conditions on which we supply any of the products listed on our website to you (Products). Please read theseterms carefully before ordering any Products from our website as, by doing so, you accept these terms and conditions.
    3. You will need to click the box marked "Accept" in the course of your purchase from our Online Shop to confirm your acceptance of these terms. If you don't accept these terms, you will not be able to order any Products from our website.
    4. You should print a copy of these terms for future reference.
  2. Product details, prices & delivery
    1. We make every effort to be as accurate as possible in the Product descriptions and prices. However, these may change due to circumstances beyond our control. Please note that prices on our website may vary from the prices you may see at our local fairs and markets and that all items are offered subject to availability at the time of ordering. Please note that some products may be subject to specific terms and conditions. These will be detailed in the individual product description where applicable.
    2. If you are under 18 years old, you may purchase Products only with the involvement of your parent or guardian.
  3. How the contract is formed between you and us
    1. After placing an order, you will receive an email from us acknowledging that we have received your order and confirming whether or not we can accept that order. The contract between us (Contract) will be formed when we send you an acknowledgement email which confirms our acceptance of your offer to purchase the Products.
    2. The Contract will relate only to those Products indicated in the acknowledgement email. We will not be obliged to supply any other Products which may have been part of your order until acceptance of your order for those Products has been confirmed in a separate acknowledgement email.
  4. Links & disclaimer
    1. We may provide links on our website to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that products you purchase from companies to whose website we have provided a link on our website will be of satisfactory quality. This disclaimer does not affect your statutory rights against the third party seller. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to the third party seller in order for the transaction to proceed.
  5. Your rights as a consumer
    1. To amend or cancel an order, please contact BayBerryBliss LLC by email ASAP.  Bay Berry Bliss LLC will do its best to comply with requests, but it is our sole discretion to satisfy the request after the order is placed.
    2. This section 5 does not affect your statutory rights as a consumer.
  6. Price & payment
    1. The price of any Products will be as quoted on our website (except in cases of obvious error) and prices include tax but exclude delivery costs, which will be added to the total amount due as listed on our delivery charges page.
    2. Prices are liable to change at any time, but changes will not affect orders which we have already sent you an acknowledgement email.
    3. Our website contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our website may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our website, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
    4. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an acknowledgement email, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing.
    5. Payment for all Products must be by credit or debit card. We accept all major credit and debit cards, with the exception of Diners Club International and we will not charge your credit or debit card until we dispatch your order.
  7. Our return policy
    1. Due to the nature of our products, we can not accept returns at this time.  
    2. If you believe you have recieved a defective product from us, please contact us for a resolution.
    3. There will be no refunds.
  8. Shipping
    1. We try our best to have your package ready to ship within 24 hours of your order.  If this isn't possible we will either contact you about your order, or ship your order within 72 hours.
    2. We generally ship via USPS Priority, so delivery times generally vary between 1-3 days for most packages.  There may be some exceptions, but this is a good estimate for most packages.
    3. If you have a time sensitive shipment, please contact us prior to ordering to ensure we can support your schedule.
  9. Our Liability
    1. We warrant to you that any Product purchased from us through our website is of satisfactory quality and reasonably fit for all the purposes for which products of its kind are commonly supplied.
    2. Our liability to you (whether in contract, tort(including negligence) or otherwise) is limited to the purchase price of the Product you purchased.
    3. We will not accept liability for any indirect, special or consequential losses, including (for example) loss of profits, revenue, contracts, data or goodwill.
    4. These terms of use do not affect your statutory rights as a consumer.
    5. Nothing in these terms limits our liability for death or personal injury caused by our negligence or for any other matter for which it would be illegal for us to limit, or attempt to limit, our liability.
  10. Written communications
    1. Applicable laws require that some of the information or communications we send to you should be in writing. When using our website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This section does not affect your statutory rights.
  11. Events outside our control
    1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control.
    2. Events that are beyond our control could include such things as: terrorist attack, fire, flood or natural disaster, epidemics, impossibility of the use of means of public or private transport, or public or private telecommunications networks or the threat of any of these things.
    3. Our obligations to you under any Contract are deemed to be suspended for the period that the event continues, and we will have an extension of time for performance of our obligations for the duration of that period. We will use our reasonable endeavours to bring the event to a close or to find a solution by which our obligations under the Contract may be performed despite the event.
  12. Other Matters
    1. We may transfer, assign, charge, sub-contract or otherwise dispose of any Contract, but you may not do so without our prior written consent.
    2. If we fail to exercise any of our rights under any Contract, this will not amount to a waiver by us of those rights.
    3. If any part of these terms or of any Contract is unenforceable, this will not affect the enforceability of any other part.
    4. We intend to rely upon these terms and any document expressly referred to in them in relation to the subject matter of any Contract.
    5. These terms, together with any document referred to in these terms, constitute the whole agreement between you and us.
  13. Changes
    1. We may revise these terms of use at any time by amending this page. You should check this page from time to time to take notice of any changes we have made, as they are binding to you.
    2. Any Contract will be subject to the terms in force at the time that you order Products from us, unless any change to these terms is required to be made by law or governmental authority (in which case it may apply to orders previously placed by you).